Data Protection
We are concerned about the privacy of our visitors. We will not disclose your personal
information to third parties without your consent. Please be aware that we do not
control other web sites to which you may get through the links provided in our links
section, or through banner advertising and to which our privacy policy does not
apply.
KOH.com takes the privacy of its customers very seriously. KOH.com operates and
is registered in accordance with local data protection regulations. KOH.com will
comply with local data protection law and adopt any legally established measures
to safeguard users' personal details, avoid alteration of user-generated content
and unauthorized access to the site, in so far as the technology permits. KOH.com
agrees to constantly improve and facilitate member/user access to its services on
the website.
KOH.com treat the security of its site as of the utmost importance. KOH.com is constantly
considering ways in which it can safeguard the personal details of users, prevent
unauthorized access to the KOH.com site and prevent unauthorized alteration of user-generated
content.
We receive and store any information you enter on our web site or give us in any
other way. You provide this information when you search, participate in a contest
or questionnaire or communicate with customer service; provide information when
you register as a member; communicate with us by phone, e-mail or otherwise. As
a result of those actions you might supply us with such information as your name,
address, post code, mobile or other telephone number, date of birth, gender, credit
card information, EIN number, information on how you use our products and services
and information on your browsing activity when visiting our websites) and any other
information with respect of your use of our products and services. We might also
ask for other specific information from time to time. We use the information that
you provide for such purposes as responding to your requests, customizing future
use of the website for you, improving our site and communicating with you. Please
be assured that we will not pass on any information to third parties without your
express consent.
Once KOH.com gathers your name and address, this information will then be transferred
to your credit card company, if applicable, for confirmation to complete your purchase.
Your shipping information may also be supplied to a third-party fulfillment center,
but your name and address will not be used for any other purpose than delivery of
your order. Your name and address will not be sold to mailing-list firms. Although
KOH.com may occasionally share statistics about our customers with important business
partners, we do not disclose any identifying information about individual customers.
KOH.com encourages you to review the privacy statements of Web sites you choose
to link to from KOH.com so that you can understand how those Web sites collect,
use, and share your information. KOH.com is not responsible for the privacy statements
or content on Web sites outside of KOH.com's Web site.
Tracking of Advertising Links, Action Tags, and Cookies
KOH.com works with a third-party advertising company to collect information on advertisement
performance and Web site usage. To do so, this company may use information about
your visits to the KOH.com Web site and other Web sites. Unless otherwise notified,
our third-party advertising company does not use names, addresses, e-mail addresses,
or telephone numbers and does not link any online actions or cookies to an identifiable
person. The use of your cookies is subject to the privacy policy of our third-party
advertising company. View more information about our third-party advertising company's
privacy practices. To learn more about the technology behind cookies, visit our
third-party advertising company's Web site.
To prevent our third-party advertising company from sending and reading cookies
on your computer, visit their Web site where you can opt out of our third-party
advertiser cookie.
Site Usage Tracking and Analysis
Surveys
KOH.com occasionally requests information from our users and customers via surveys.
Participation in these surveys is completely voluntary, and all participants have
a choice whether or not to disclose information. The requested information typically
includes the customer's first name, as well as information relating to the customer's
experience at KOH.com, or their opinions on products they have purchased. Survey
information will be used internally to monitor or improve this site, and after attaining
user permission, may be posted on the site to provide information about our products
to other users. Users' personally identifiable information is not shared with third
parties unless KOH.com gives prior notice and choice.
Opt-Out Policy
To opt out of receiving communications from KOH.com, just select "unsubscribe" on
our subscription status page and enter the requested information. Or you can make
your request in person by contacting a consultant at info@KOH.com.
If the personal information KOH.com has gathered from you changes or you no longer
desire our service, we will gladly correct, update, or remove any personal data
you have previously provided to us. To request a change or removal of your personal
information, please contact one of our consultants at info@KOH.com.
KOH.com is committed to protecting the privacy of your personal information. To
protect the information you send from your computer to KOH.com's e-commerce system,
this information - including your credit card number, name, and address - is encrypted
using Secure Sockets Layer (SSL) software. Internally, we use encryption and Web
security technologies to protect the privacy of your personal data. Only parties
responsible for processing your order have access to your credit card and bank information.
"Cookies" are small pieces of information that are stored by your browser on your
computer hard drive. You must have cookies enabled in order for you to be able to
perform many of the general functions on the KOH.com Web site. With cookies enabled,
the KOH.com Web site will have the capacity to deliver you a more customized and
complete experience to track visits from our affiliates. KOH.com does not use cookies
to store or collect any personal information such as names, addresses, or payment
information. To learn how to enable cookies on your computer, visit the Web site
that corresponds to the browser you use: .Microsoft Internet Explorer .Netscape
Navigator
KOH.com collects your IP address, which cannot be used to identify you personally,
to help diagnose problems with its server, to administer and tune the operation
of its site, and to log your browser type and referring URL information. KOH.com's
servers use each IP address to anonymously track the date and duration of each session
within its site. Your IP address may also be used to help KOH.com collect statistical
data or in gathering broad usage information. Certain parts of this information
may be shared with KOH.com partners, but your IP address will not be distributed.
Contact Us
Via the "Contact Us" link, KOH.com allows customers to e-mail info@KOH.com. This
provides direct contact to a KOH.com consultant, who reads each e-mail and tries
to promptly answer your questions. KOH.com may also file your comments to improve
the site and program or review and discard the information. You may also send us
your comments about the KOH.com Web site or the shopping experience in general,
as we always appreciate feedback.
The only time KOH.com will disclose personal information is when required to by
law or with the good-faith belief that such action is necessary in order to conform
to the law.
If you have questions about this privacy statement, please contact the KOH.com customer
service department at info@KOH.com.
Jurisdiction
These terms and conditions are governed by and to be interpreted in accordance with
United States of America law and in the event of any dispute arising in relation
to these terms and conditions or any dispute arising in relation to the web site
whether in contract or tort or otherwise you hereby consent that the United States
of America courts will have exclusive jurisdiction over such dispute
Complaints Procedure
If you have a question or complaint about this web site, please contact the consultant
at info@KOH.com.